Notes

Please be sure to check before experiencing the activity

If you do not play correctly, it may lead to unexpected injuries.
Please read the experience restrictions and precautions for each activity and follow the correct way to play.

Warm up thoroughly!

Make sure to do warm-up exercises. If you think you can do it and hustle too much, you may end up getting unexpectedly injured.
Be careful not to overdo it when running, balancing activities, or anything that involves vigorous movement!
If you are not feeling well or unsure, please do not push yourself too hard.

Activities that require special attention

• ・“ Slackline”…especially ankles and knees
• ・“ NIGEKIRU”…Focus on the lower body
• ・" Wonderwall"... Wrists, ankles (don't jump from above!) Neck
• ・“ BOMBER ATTACK”…Full body exercise, shoulders and neck

[Those who cannot use]

• - Those under elementary school age, those who are pregnant, those who are in poor physical condition, Individuals who have consumed alcohol, those with a weak heart, those who are prone to motion sickness, those who have experienced muscle spasm or loss of consciousness due to light stimulation.
  • *Some activities may not be available to those who are unable to walk independently.
  • *If you have a physical disability, please ask the staff.
  • *If you have any other symptoms that may be worsened by the experience, please refrain from participating.

[Those with the following symptoms cannot experience]

• Dizziness, claustrophobia, respiratory problems, convulsions, seizures, high blood pressure, fear of the dark, neck, back or waist problems, sensitive skin, noise sensitivity

[Precautions for use]

• ・Those under elementary school age cannot participate in all activities.
• ・ Extension fee will be charged after 2 hours. Please note that staff will not contact you.
• ・Some activities have usage restrictions (height/weight), so please check the notes for each activity.
• ・Children of elementary school age may not be able to participate in some activities unless accompanied by a guardian. (Wonderwall)
• ・Please refrain from cutting in to the activity line, taking up space, and eating or drinking while experiencing the activity.
• ・Please take adequate breaks when participating in activities.
• ・Operations may be suspended without prior notice due to breakdowns, maintenance, or other reasons.
• ・Reception for activities will close 30 minutes before closing. Depending on the congestion situation, registration may close earlier than scheduled.
• ・Please be sure to follow the staff's instructions.
• ・Smoking is prohibited inside the building.
• ・There are activities that require you to remove all accessories.

[About clothes and footwear]

• ・Activities involve movements that involve large movements of the body. To prevent accidents, please wear clothes and footwear that are easy to move in.
• ・You are responsible for dealing with any damage to your clothing, etc.
• ・Please refrain from wearing sandals, open-toed shoes, or high heels.
• ・Depending on the activity, you may be asked to take off your shoes or change them.
• ・To prevent loss and safety, please remove all accessories.

• * Some activities carry the risk of serious injury.
• * Please understand the risk of each activity before participating.
• * VS PARK is not responsible for any injuries or accidents that occur at the facility.
• *You are responsible for any damages to other users or facilities caused by your own intention or negligence.

FAQ

About the entire facility

What are your business hours?

Weekdays 10:00-20:00 (last entry 19:00), Saturdays 10:00-21:00 (last entry 20:00), Sundays and holidays 9:00-21:00 (last entry 20:00) 00).
*Depending on the congestion situation, admission may be restricted.

Are there any regular holidays?

We will be closed on days when EXPOCITY is closed. (Due to circumstances, business may be suspended without prior notice.)

Is there a parking lot?

EXPOCITY parking lot is available. If you use this facility, you can use it for free for up to 2 hours.

Is there a bicycle parking lot?

Bicycle parking at EXPOCITY is available for free.

Clothes

Some activities require you to move while standing. For your safety, please wear clothes and footwear that are easy to move in.
Please refrain from wearing sandals, open-toed footwear, or high heels.
Depending on the activity, you may be asked to take off or change your shoes and socks.

Is smoking allowed?

The entire building is non-smoking.

Can I take photos or record videos with a video camera inside the venue?

To ensure that all customers can enjoy VS PARK comfortably, we have placed some restrictions on in-store photography.

The following actions are prohibited.

• ・To prevent accidents, take photos while experiencing the activity with your smartphone in hand.
  (Some activities have smartphone stands installed so you can record videos during the experience, so please take advantage of them.)
• ・Photography in places where photography is prohibited
• ・Photography for commercial purposes that leads to copyright infringement
• ・LIVE streaming and similar filming

• *Please follow the established experience rules when participating in activities.
• *To ensure safety within the facility, the use of photography equipment such as selfie sticks is prohibited.
• *If you would like to take a commemorative photo at a photo spot, please feel free to ask a nearby staff member.

In addition, we will stop using the facility in the following cases. We appreciate your understanding and cooperation.

• ・If it is determined that it will cause a nuisance to other customers
• ・When there is a risk of facility damage
• ・If it is determined that the safety of staff cannot be ensured

About publishing images

Please do not publish images or videos that include customers unrelated to the photographer, as it may cause trouble.
VS PARK does not take any responsibility.

Can I use a selfie stick?

To ensure safety within the facility, the use of selfie sticks and other photography equipment is prohibited.

Is there Wi-Fi?

Although we have them available, there are some terminals that cannot be used.

Is there a first aid room?

Yes. If you do not feel well, please contact the nearest staff member.

Are there lockers in the facility?

There are free lockers on site. (The number is limited.)

Can you store my large luggage?

We are keeping it for you.

Can you keep my stroller and wheelchair?

We do not take care of your belongings.

Is there a place to change diapers?

There is a baby cot in the multi-purpose restroom (one location), so please use it.

Is there a nursing room?

We would like to inform you about its use in the first aid room.

Where can I inquire about lost items?

Please contact the ticket counter at the entrance.

Can I bring in food and drinks?

We do not allow food or drinks to be brought into the venue.

Are there drink vending machines?

Yes.

About admission and tickets

Regarding admission of children under elementary school age

Children under elementary school age cannot participate in all activities.
Admission is free only if accompanied by a guardian (paid) over the age of 18.

Can accompanying parents enter for free?

All visitors are required to pay the admission fee (except for pregnant women and preschool children).
*Please check the ticket page for prices.

Can I come with a stroller or wheelchair?

You are welcome to come.

Is it possible to enter with a pet?

We do not allow pets with the exception of guide dogs, service dogs, etc.

Can I re-enter?

Re-entry is possible only for temporary exits. Please ask the exit staff.
(You cannot stop the usage time from passing.)

Is it a replacement system?

There is no replacement system. Even if the 2-hour unlimited play time has passed, you can extend it as long as it is within business hours.
We will settle Extension fee when you return.

Is it possible for elementary school students to enter only?

Admission is possible. Please decide your return time, time and place to meet. Also, please feel free to contact me.
There is a meeting place at the exit of the facility.

Is it possible to enter in cosplay?

There are no restrictions on admission as long as you agree to the following points.

• ・There are changing rooms on the premises. Please use the changing room to change your clothes. However, please refrain from using it for a long time. Please also refrain from changing clothes at nearby facilities as this may cause inconvenience to the general public.
• ・We do not store baggage or small items. Please use the lockers.
• ・Please refrain from activities that may cause inconvenience to other customers (such as exclusive use of the aisle for photo sessions).
• ・Please refrain from wearing the following costumes.
  • ◦Dangerous costumes or costumes that impede operations (e.g., have sharp decorations, obstruct traffic, etc.)
  • ◦Costume that makes other customers feel uncomfortable (excessive exposure of bare skin, unsuitable for the environment, etc.)
  • ◦Costume that violates public order and morals
  • ◦Other items that the management has individually determined to be inappropriate
• ・We will not compensate for damage to costumes, etc.
• ・In addition to the above, please follow the staff's instructions.
• ・If you do not comply with the above, you may be asked to leave the venue. Even in that case, we will not refund the fee.

Is there a discount for people with disabilities?

Yes, there is. Please check the rates here.
One accompanying person may attend at the discounted rate for people with disabilities. When purchasing tickets, please present the original copy of the following certificate or a screen showing the disability certificate information from the smartphone app (Mirairo ID).
*There is no discount for Extension fee.

■Example of a disability certificate:
Physical disability certificate, rehabilitation certificate, mental health and welfare certificate, atomic bomb victim certificate, war injury certificate, and other certificates or documents with a photo issued by a government or public institution

• *Participation in certain activities may not be permitted for individuals with disabilities.
• *Instead of the original notebook, we will also accept a reduction application form.

Do you have an annual pass?

Not for sale.

Can I apply as a group?

We only accept group applications for weekday use.
Group applications are accepted for people aged elementary school and above, and for groups of 20 or more.
For details on how to apply, please see the "Group Reservation Inquiry" page on our official website. Or, please call us at 0570-012020.

(Other than groups) Can I make a reservation?

We are not currently taking reservations.

Can I use a credit card?

Available at the ticket counter.
credit card company

• Mitsui Shopping Card <Saison>
• Lazona Kawasaki Plaza Card <Saison>
• Saison
• UC (including master)
• Sumitomo Mitsui (VISA)
• JCB
• DISCOVER
• AMEX
• Diners
• Mitsubishi UFJ NICOS (MUFG/DC/UFJ/NICOS)
• view card
• Rakuten card
• ion
• Orico
• Cedyna (Central/OMC)
• Jax
• TOYOTA
• life
• Aplus
• Tokyu
• UCS
• Keihan Card
• UnionPay

Can I use electronic money such as debit cards, prepaid cards, transportation IC cards, etc.?

Available at the ticket counter.
debit card:

• JCB debit card
• VISA debit card

prepaid card:

• VISA prepaid card
• Master prepaid (WebMoney card, au WALLET)
• JCB prepaid card

Transportation IC card:

• ICOCA
• Suica
• manaca
• PASMO

Electronic money:

• PiTaPa
• Rakuten Edy
• iD
• Rakuten Pay
• d payment (docomo payment)
• PayPay
• Alipay
• WeChatPay

About the points of Mitsui Shopping Park Card and Mitsui Shopping Park Point Card

Mitsui Shopping Park Card:
2 points will be awarded for every 100 yen (excluding tax) spent on credit card payments.
Mitsui Shopping Park Point Card:
1 point will be awarded for every 100 yen (excluding tax). Points can be used starting from 500P.

About “facility shopping tickets” issued by EXPOCITY

You can use the "facility shopping ticket" if it is within the validity period.

About gift cards issued by credit companies

Available.

• JCB(¥1,000／¥5,000)
• Sumitomo Mitsui VISA (¥1,000/¥5,000)
• UC(¥500／¥1,000／¥5,000)
• Diners (¥500/¥1,000/¥5,000/¥10,000)
• Mitsubishi UFJ Nikos (¥500/¥1,000/¥5,000)
• AMEX(¥1,000／¥5,000)

Can I get a receipt?

We will issue it at the ticket counter.

About terms of use

Are there any usage restrictions or age restrictions?

Children under elementary school age cannot participate in all activities.
Additionally, some activities have age, height, and weight restrictions.
In addition, the following people cannot participate.

• ・Those who are not feeling well
• ・ Individuals who have consumed alcohol
• ・Those with a weak heart
• ・People who easily get motion sickness
• ・Those who are pregnant

For detailed experience conditions, please click here.