namco TOKYO is a special entertainment facility
where you can enjoy a Japanese game arcade
with food and drink.
With soft drinks or alcoholic beverages in hand,
you can win anime merchandise and
play games that get everyone excited.

Can I use credit cards and electronic money?

namco Namco TOKYO encourages the use of cashless payments, as some areas only accept cashless payments. Thank you for your understanding.
Before visiting, we ask that you make sure you have enough cash on hand to charge your electronic money or QR code payment account.
There is an electronic money charging machine in the facility. We will happily help any visitors who are using cashless payment for the first time.

●Payment methods
[Amusement]
Cash, electronic money, and QR code payments are accepted.

• ・Electronic money: iD, Rakuten Edy, nanaco, WAON, QUICPay, transportation IC cards
• ・QR code payment: Rakuten Pay, d payment, PayPay, Mercari Pay, au Pay, LINE Pay, Alipay, WeChat Pay

• *Cash cannot be used at Banpreya TOKYO Figure Collection and Let's Together! Ningen Champagne Tower.

[MUSIC & PLAYLOUNGE "ASOBINOTES"]
Credit cards, electronic money, and QR code payments are accepted. Cash cannot be used.

• ・Credit cards: VISA, Mastercard, JCB, AMERICAN EXPRESS, UnionPay, Diners Club, Discover
• ・Electronic money: iD, Rakuten Edy, nanaco, WAON, QUICPay, transportation IC cards
• ・QR code payment: Rakuten Pay, d payment, PayPay, Mercari Pay, au Pay, Alipay, WeChat Pay, Unionpay

[Official Shop]
Payment must be made by cashless means such as credit cards or electronic money. Cash cannot be used.

• ・Credit cards: VISA, Mastercard, JCB, AMERICAN EXPRESS, UnionPay, Diners Club, Discover
• ・Electronic money: iD, Rakuten Edy, nanaco, WAON, QUICPay, transportation IC cards
• ・QR code payment: Rakuten Pay, d payment, PayPay, Mercari Pay, au Pay, Alipay, WeChat Pay, Unionpay

[Gashapon Bandai Official Shop]
Cash, electronic money, and QR code payments are accepted. Supported payment methods vary depending on the machine.

Gashapon Odyssey

• ・Electronic money: iD, Rakuten Edy, nanaco, WAON, QUICPay, transportation IC cards
• ・QR code payment: Rakuten Pay, d payment, PayPay, Mercari Pay, au Pay, LINE Pay, Alipay, WeChat Pay

Gashapon Station W

• ・QR code payment: d payment, PayPay, Mercari Pay, auPay, Alipay

Smart Gashapon

• ・Electronic money, transportation IC cards, QR code payment: d payment, PayPay, auPay, LINEPay, Alipay, WeChat Pay

[Events]

Event Area

• ・Credit cards: VISA, Mastercard, JCB, AMERICAN EXPRESS, UnionPay, Diners Club, Discover
• ・Electronic money: iD, Rakuten Edy, nanaco, WAON, QUICPay, transportation IC cards
• ・QR code payment: Rakuten Pay, d payment, PayPay, Mercari Pay, au Pay, Alipay, WeChat Pay, Unionpay

Minigames

• ・Credit cards: VISA, Mastercard
• ・QR code payment: PayPay, au Pay, Alipay, WeChat Pay, UnionPay

• *Some services may not be available, despite was is stated above. Please check with the respective facility for details.

Is smoking allowed? Is there a smoking area?

Smoking is prohibited inside the facility. There are no smoking areas.

What identification documents do I need to show when making a purchase?

Identity verification documents

Please bring one of the following documents to verify your identity:
If we cannot verify your identity, you will not receive your purchase.

• *Please note that it may take some time to verify document (2), so document (1) is recommended.
• *If you are a student and are unable to prepare document (1), we recommend you bring your student ID and health insurance card.
• *All items must be valid and not expired.

■Identity verification documents (1): One of the following *Recommended

• ・Driver's license (only those issued in Japan)
• ・Passport
• ・Individual Number Card (My Number Card) *With photo *Not the paper notification card
• ・Basic Resident Registration Card (with photo)
• ・Welfare handbook (with photo)
• ・Disability certificates (with photos)
• ・Residence card / Special permanent resident certificate

■Identity verification documents (2): One each from “Group A" and "Group B"
*For those unable to prepare (1)

< Group A > One of the following

• ・Health insurance card
• ・Pension handbook
• ・Seal registration certificate
• ・Student card

< Group B > One of the following

• ・Health insurance card
• ・Pension handbook
• ・Seal registration certificate
• ・Copy of residence certificate
• ・Certified copy or extract of family register (with a copy of the supplementary family register attached)
• ・Utility bill receipts (electricity, gas, water, landline, NHK)
• ・Social insurance premium receipt
• ・National and local tax receipts

Is it okay to take photos inside the facility?

Taking photos and videos is permitted. However, we will ask you to refrain if it will cause a nuisance to other visitors.

Is there a parking lot?

There is a parking lot at Tokyu Kabukicho Tower. Please check the Tokyu Kabukicho Tower website for more details.

• For other inquiries,
  please click here