GUIDE
About tickets
  1. Reservations are on a first-come, first-served basis. Please see the reservation page for details.
  2. If tickets are sold out, there will be no same-day tickets available.
    If you have same-day tickets, please purchase them at namco TOKYO X(@namcoTOKYO)account
    We will notify you via the following website.
  3. Reservation changes and refunds cannot be made due to customer convenience.
    Please note.
  4. Tickets will not be reissued under any circumstances.
    If you do not have a ticket that can be processed upon entry,
    Please note that admission will not be possible.
  5. Even if you purchase multiple tickets for the same show, if you are using the same show as one person,
    The purchase limit for collaboration menus and merchandise is "one person."
Regarding reception
  1. We will start accepting reservations 15 minutes before each session. Depending on the congestion situation,
    Reception times may vary and entry times may be delayed.
    Please note.
  2. You can enter after the reception start time, but please make sure to arrive before the last order.
    If you are unable to attend, your reservation will be considered cancelled.
    (Last orders are taken 30 minutes before the end of each session.)
    Also, please note that due to seating arrangements, you may not be able to see some of the monitors.
    Please note.
  3. Even if you notify us in advance that you will be late,
    If you do not make it in time for the last order, your order will be canceled.
  4. If your reservation is cancelled, regardless of the reason,
    Please note that refunds are not possible.
  5. If your companion is unable to come, your reservation will be cancelled.
    Please note that we cannot offer refunds.
Regarding orders
  1. This collaboration is a one-order system. Each person must order at least one item.
    We are asking for your help.
  2. Please refrain from bringing food or drinks into the store.
  3. There will be a limit on the number of collaboration menu items ordered and the number of merchandise items sold.
    There may be cases like this.
  4. Collaboration menus and merchandise are limited in quantity and may be sold out.
  5. The images of drinks and food shown are for illustrative purposes only.
    Some parts may differ from the actual product.
  6. Please ask staff for allergy information.
Requests regarding participation
  1. Smoking is prohibited inside the venue.
  2. Drinking alcohol under the age of 20 is prohibited by law.
  3. When it is crowded, you will be seated together. Also, you cannot select or change your seat.
    note that.
  4. Customers are responsible for managing their own baggage and valuables.
    We do not provide luggage storage.
  5. Taking photographs of monitor screens and taking videos and audio recordings inside the store is prohibited.
    This will be prohibited.
  6. The time and content may be subject to change due to operational reasons.
  7. After 6pm, children under the age of 16 are not permitted to enter or use the facility unless accompanied by a parent or guardian.
  8. After 8 p.m., no one under the age of 18 is permitted to enter or use the facility unless accompanied by a parent or guardian.
  9. If you are unable to present identification, you will be denied entry.

Please bring a photo ID (stating your date of birth). (Copies are not accepted)
You will need a form of identification that includes your photo and date of birth.
example)

  • driver's license
  • passport
  • My Number card with photo
  • Student ID with photo (name printed on it)

*All copies and expired items are not permitted.

Request for participation in ASOBINOTES
  1. The content may be changed without notice.
  2. I lost my photo ID after purchasing my ticket.
    Even if you are denied entry, tickets will not be refunded under any circumstances.
  3. We will not guarantee any travel expenses (including cancellation fees) in the event of the cancellation or postponement of this performance.
  4. Bringing in any food, drink or alcohol is strictly prohibited.
  5. Anyone possessing or taking dangerous objects, drugs or illegal substances will not be allowed entry.
    We will conduct a baggage check at the entrance and if any personal items are found, we will immediately report it to the police.
  6. Bringing and using whistles, vuvuzelas, and other noisemakers is prohibited.
    All of these are prohibited.
  7. Bringing in any rod-shaped objects, including flagpoles, is prohibited.
  8. There is no problem with bringing in a flashlight.
  9. This performance will prohibit admission to those who are recognized as belonging to anti-social forces or groups.
    We firmly refuse.
  10. This performance will not be held for anyone who engages in conduct that violates the order or good morals of the event,
    Anyone who disrupts the event, engages in violent acts, or does not follow instructions from staff members will be
    You will be forced to leave.
  11. If unauthorized entry is discovered, you will be forced to leave the venue.
    We will hand you over to the police and demand compensation for damages.
  12. This performance will be prohibited for those who do not fit the purpose of the venue and event.
    We firmly refuse.
    Even after entering the venue, if you are found to fall under any of the above categories, you will be forcibly removed from the venue.
    You will be asked to leave.
  13. Customers who fall under any of the above categories and are forced to leave or denied entry will be
    No refunds will be given for tickets.
  14. Regarding accidents, theft, injuries, loss, etc. that may occur inside or outside the venue,
    The venue and organizers will not take any responsibility.
  15. On the day of the event or the day before, waiting overnight around the venue is prohibited by local residents and
    This is prohibited as it will cause inconvenience to surrounding commercial facilities.
  16. There is no parking lot at the venue, so please come by public transportation.
  17. When the doors open, we will take one order separately from the ticket price.
  18. Tickets will not be reissued if lost or damaged.
  19. Please take care of your own baggage.
    In the event of loss or theft, the event and venue will not be held liable.
    Please note that we cannot take any responsibility.
  20. On the day, we will take photos of the inside of the store, including the customers.
    This will be handled by Bandai Namco Amusement Inc.
    The footage and images taken will be used for advertising, exhibitions, news reports, promotions, etc.
    We ask for your understanding regarding this matter.
  21. Becoming completely drunk and losing consciousness, causing trouble to other customers
    Once confirmed, customers will be asked to leave.
  22. If you are using a wheelchair, please contact the store before coming on the day.
Other requests
  1. The images of products, prizes, benefits, and menus shown are for illustrative purposes only.
    Actual product may differ from image.
  2. If it becomes difficult to continue business due to a natural disaster or other force majeure,
    Business may be suspended.
  3. The content published on the site may change without notice.
Back to TOP ©Toshiyuki Kubooka THE IDOLM@STER™& ©Bandai Namco Entertainment Inc.